Help

Help Topics
Adding Items
Adding Items Overview
To add, or create, items user must search and pull the BID for the bibliographic record that the items will be added to. This can be done using the BID search or the bib search features outlined in the Searching section of these Help pages. Using bib search allows the user to search for a bibliographic record by ISBN, etc. Once the correct BID is displayed, the user can begin adding items. The ability to add items is based on user permissions. Additionally, depending on permissions, staff may only be able to add items for their own branch.

• Select the blue Add Item button below the Title Details in the Item results view. An 'add an item' tab will open to add an individual item. To return to the Item results view, select the 'items' tab on the left. The Item Information section will default to open, but can be collapsed using the red arrow. To close the Add Item select the ‘x’ on the right above the Title Details of the BID.

Item Notes Overview
There are options for adding notes to items when adding a new item to a BID that will provide an alert and information to staff. Select the red expand arrow to open this section. These messages only appear in the staff interface, and are not visible to patrons.

note type: The user has the option of adding a Standard note, a Charge/Discharge note, or a Damaged note to an item. The Standard note will always appear within the item information in a clear, green message box. The Charge/Discharge note will display when an item is checked in or out, to alert the staff member that they may need to look closer at the particular item. The Damaged Item note will display to let the staff member know that the item is damaged and why.

predefined note options and free text note: Each note can either be selected by choosing a predefined note from the drop-down list of options, or it can be created individually using the free text note field. A note must be one or the other of these two options, and cannot be both.

Chronology and Enumeration
Adding consistent chronology and enumeration to items allows holds to be placed against specific issues of a periodical, or any type of content associated with a bibliographic record that might have differing content, for example, a DVD set. Chronology and Enumeration needs data to be included in each item associated with a BID. Please note, you can have chronology associated with an item, but you cannot have enumeration associated with an item without chronology.

To add chronology and enumeration for an item, select the red expand arrow on the right. To close this set of information, you can select the red collapse arrow.

Chronology and Enumeration are part of the call number that is displayed within the Location Information section of these Help pages. As you begin entering Chronology and Enumeration into the fields described below, the full call number will begin populating automatically in the blue field above that information. Once the user begins adding or editing this information, they will be presented with a red cancel button and a green save item button.

issue date format:You can select; year, month year, month day year, and seasonal. Once you select the format of your choice, you will need to populate that information in the field provided.

enumeration: These fields are where the user can add; volume, number, etc. for an item. Please note, consistent labeling and terminology must be used throughout the library system in order to take full advantage of this functionality. Once changes have been made, and the information has been saved, the user will be given a green confirmation message alerting them that their updates have been saved.

Item Information & Editing Items
Item Information & Editing Items Overview
Individual Item Information can be accessed by selecting the Item Number hyperlink in the item grid within the Item results view. Each item opened will display its own tab above the BIDs Title Details section. The most recently opened item tab will appear on the right. Selecting the ‘items’ tab on the left will return you to the Item results view.

The Title Details section includes: Cover Art (obtained from Syndetics), Format (appears at the bottom of the Cover Art), Title, Author, Call Number and Publication Date, and ISBN. Additionally, Issue level and Item Level Hold counts are included. To close out of an item tab, select the ‘x’ next to the Item Statistics section.

Item Statistics

To the right of the BID’s Title Details are some item specific statistics. These statistics are informational, and cannot be edited.

Yearly Circulation:The number of times that the item has circulated since the last circulation count reset has taken place.

Circulation to Date:The number of times that the item has circulated in its life.

In House Circulation Count:The number of times that the item was scanned through check in without being charged.

Holds Count:The number of current holds against the item.

Last Edited Date:The date that any changes or edits were made to the Item Information and the alias of the user who edited the item.

Created On:The date that the item was entered into the system and the alias of the user who entered the item into the system.

Item Information
Fields within Item Information can be edited by staff. The ability to edit Item Information is permission driven on a field by field basis. Additionally, depending on permissions staff may only be allowed to edit items for their own branch. The Item Information section will default to open, but can be collapsed using the red arrow. To close the Add Item select the ‘x’ on the right above the Title Details of the BID.

Once editing begins, a red Cancel button and a green Save button will appear at the bottom of the Item Information details. Once completed and saved any edits to items can take up to 15 minutes to appear in CARL•Connect Discovery.

Fields within Item Information are either free text fields or a drop-down list of options. if a field is grayed out, that indicates that a user does not have permission to edit that field, or that it is a field that cannot be changed due to an item's current status. The fields in this section are:

item number: Free text field

item call number: Free text field

status: Drop-down list of item statuses. Certain statuses cannot be edited, for example - Charged

alternate on shelf display status: Free text field used to edit the display a patron sees in CARL•Connect Discovery. This is used to indicate that an item available to be charged to a patron may not in the usual on-shelf status. For example, if it is in a lobby display case, etc.

branch: Drop-down list of libraries within your system

location: Drop-down list of locations within your system

media: This a drop-down list of media types available within your system

price: Free text field

owning branch: This is the branch that owns the item

owning location: This will always be the same as Location

suppression: This check box allows a user to manually suppress an item from the CARL•Connect Discovery patron interface

Item Notes
Additionally, there are options for editing or adding notes to items that will provide an alert and information to staff. These messages only appear in the staff interface, and are not visible to patrons. If an item has existing notes, the Item Notes section will default to open. To collapse the Item Notes section, select the red arrow.

note type:The user has the option of adding a Standard note, a Charge/Discharge note, or a Damaged note to an item. The Standard note will always appear within the item information in a clear, green message box. The Charge/Discharge note will display when an item is checked in or out, to alert the staff member that they may need to look closer at the particular item. The Damaged Item note will display to let the staff member know that the item is damaged and why.

predefined note options and free text note:Each note can either be selected by choosing a predefined note from the drop-down list of options, or it can be created individually using the free text note field. A note must be one or the other of these two options, and cannot be both.

Chronology and Enumeration
Adding consistent chronology and enumeration to items allows holds to be placed against specific issues of a periodical, or any type of content associated with a bibliographic record that might have differing content, for example, a DVD set. Chronology and Enumeration needs data to be included in each item associated with a BID. Please note, you can have chronology associated with an item, but you cannot have enumeration associated with an item without chronology.

To add or edit chronology and enumeration for an item, select the red expand arrow on the right. To close this set of information, you can select the red collapse arrow.

Chronology and Enumeration are part of the call number that is displayed within the Location Information section of these Help pages. As you begin entering Chronology and Enumeration into the fields described below, the full call number will begin populating automatically in the blue field above that information. Once the user begins adding or editing this information, they will be presented with a red cancel button and a green save item button.

issue date format:You can select; year, month year, month day year, and seasonal. Once you select the format of your choice, you will need to populate that information in the field provided.

enumeration:These fields are where the user can add; volume, number, etc. for an item. Please note, consistent labeling and terminology must be used throughout the library system in order to take full advantage of this functionality. Once changes have been made, and the information has been saved, the user will be given a green confirmation message alerting them that their updates have been saved.

Who Notes
The Who Notes for an item provide transaction information for a particular item. The ability to view this information is only available within the CARL•Connect Staff interface and does appear to patrons. It is also permissions driven. The Who Notes information defaults with the Who Has It transaction information open. To open or close the Who Notes, select the red arrow. To expand the additional Who Notes information fields, select the red expand arrow on the right. To close this set of information, you can select the red collapse arrow. The number of patrons displayed is determined by the library system.

who has it:This shares the Item Status, Date Checked Out, Due Date, Patron ID, Name, Patron Type, Phone Number(s), and Email Address (if provided) of the patron who currently has the item. Selecting the Patron ID hyperlink will take the user into the staff view of the patron's account.

who had it:This shares the Item Status, Date Checked Out, Due Date, Patron ID, Name, Patron Type, Phone Number(s), and Email Address (if provided) of the patron who last had the item. Selecting the Patron ID hyperlink will take the user into the staff view of the patron's account.

who owes:This shares the Item Status, Date Checked Out, Due Date, Patron ID, Name, Patron Type, Phone Number(s), and Email Address (if provided) of the patrons who owe fines and fees for this item. Selecting the Patron ID hyperlink will take the user into a staff view of the patron's account.

who wants it:This shares the Item Status, Date Checked Out, Due Date, Patron ID, Name, Patron Type, Phone Number(s), and Email Address (if provided) of the patrons who have holds placed on this item. Selecting the Patron ID hyperlink will take the user into a staff view of the patron's account.

Login
How To
How to: To log in to your staff account and enter the Items functionality you must have appropriate permissions. If you do not have the appropriate permissions, then Items will not be available to select from the Dashboard. To log in, go to your library’s CARL•Connect Staff homepage and provide the following information:

Username: Enter your user name in the username field of the login screen. Your user name matches your existing CARL•X client user name. If you do not know your user name, please contact your supervisor.

Password: Enter your password in the password field of the login screen. Your password matches your existing CARL•X client password. If you do not know your password, please contact your supervisor.

Once the Username and Password fields have been populated, select login. If the user enters and incorrect username or password, an error message will display.

Please note: If the user logging in has a Default Branch set, they will automatically be logged into that branch. Once logged in, that branch information will appear at the top right of the page. If the user does not have a Default Branch set, the user is presented with a lightbox, allowing them to select their Branch from a branch name dropdown. Once logged in, that branch information will appear at the top right of the page.

Dashboard
The Dashboard allows quick access to all parts of CARL•Connect Staff. It is permissions-based, so if a section appears to be grayed out and can’t be selected, the user does not have permission to access it. A user can return to the dashboard from anywhere in CARL•Connect Staff by clicking on the logo at the top left of the screen.
Searching
Searching Overview
There are three ways to search Items; using a direct Item lookup, a search for a particular BID (bibliographic record), or by completing a Bib Search in the staff CARL•Connect Discovery interface. Selecting the logo at the top left of the screen will take you back to the intitial search screen. If there are more than 20 items in your results, you can select the Load More button to load additional items.
Item ID
You can search for a specific item by scanning or typing the item number into the Item ID field. This will return the item searched as well as all the items on that same bibliographic record. Underneath the bibliographic information, the item searched will display at the top of the results, followed by items that belong to the branch that you are currently logged into, with the remaining items being listed alphabetically by branch.
BID
You can search for a specific bibliographic record by entering the unique bibliographic identifier, knows as the BID, into the BID field. Underneath the bibliographic information, the items that belong to the branch that you are logged into will appear at the top of the results, with the remaining items being listed alphabetically by branch name.
Bib Search
Selecting the bib search button next to the item lookup fields will seamlessly move you to the staff CARL•Connect Smart PAC functionality. This search interface is the same look and feel of the CARL•Connect Discovery interface that your library patrons use. However, when you interact with the interface by selecting the bib search button as a logged in staff member, you are accessing a staff view that provides additional information that will not be visible in the patron CARL•Connect Discovery interface.

When bib search is selected, the user will be taken into the Smart PAC view of an advanced search page. Users can utilize the single search box and advance searching options in the same way that they would in the patron CARL•Connect Discovery interface.

When the search is completed, a Title Results List view will display that can be further refined using the facets provided. As this is the Smart PAC, staff view, of CARL•Connect Discovery, users will be able to see bibliographic records that are suppressed, or hidden, from the patrons' view. These suppressed records are outlined in a pink box with a red suppression message.

Using the green Select Back button will take the user back to the Items results within CARL•Connect Staff where they can now view and interact with items in the same way they could after completing an Item ID or BID search. As with the other search options, underneath the bibliographic record information, the items that belong to the branch that you are logged into will appear at the top of the results, with the remaining items being listed alphabetically by branch name.

Item Results View
Item Results View Overview
Once a search is completed, a list of results will display a list of items in a grid. Items belonging to the branch that you are logged into will display first in the grid, and then will appear alphabetically by branch name. A display of the bibliographic record’s Title Details appears at the top of the results and shares the following information; Cover Art (obtained from Syndetics), Format (appears at the bottom of the Cover Art), Title, Author, Call Number and Publication Date, and ISBN. Additionally, the downloadable field denotes whether or not this record is an eResource. This BID information cannot be edited. The Title Details section can be collapsed to have a fuller view of the item grid below.

To the left of the bibliographic record information is a table sharing some activity counts.

holds on title: The number of current title level holds

HOLDS COUNT: The number of times that items on the title have had a hold.

YEARLY CIRCULATION: The number of times the item has been checked out and renewed since the circulation counter was reset.

CIRCULATION TO DATE: The number of times the item has been checked out or renewed since the day the item was created.

IN HOUSE CIRCULATION: The number of times that the item was scanned through Return when it already had an On Shelf status.This can be used to track how many times an item was utilized by a patron without being checked out.

item details:The item grid will display the following information about each item; Item Number, Call Number, Status, Status Date, Branch, Location, Media, Suppression Status, Item Holds, Issue Holds, Yearly Circ, Circ to Date, and In House Circ. Grid scrolling is available with the Item Number, Call Number and Status columns locked in place. This information cannot be edited. The Item Number shown is a hyperlink, and selecting it will take the user to Item Information. This will be described in greater detail in the Item Information section of the Help pages.

add item:Users with appropriate permissions can add additional items to the bibliographic record by selecting the blue Add Item button above the item grid. This will be described in greater detail in the Add Item section of the Help pages


about CARL•Connect
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